Privacy Policy and Other Procedures
Holistic Accounting & Business Services is committed to providing you with the best possible customer service experience. This policy has been developed to assure you that we are committed to responsible privacy practices.
Collection of Personal Information
There are many aspects of the site which can be viewed without providing or registering any of your personal information, however, in some cases this website collects personal information about you if you have completed a form that provides any of your personal information and submit to us. This may include information such as name, phone number and email address, as well as other personal information provided to us. When you provide us with information we may use it to contact you in the future about services or promotions related to our business. You may withdraw your permission at any later time by contacting us. We will not disclose any information collected by us to any organisation that is not related to our business, without your consent.
Use of Personal Information
For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the site, page access times and referring website address. This collected information is used solely internally for the purpose of generating statistics and analysing site traffic and/or trends.
Accessing Your Personal Information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. Please note that you may be required to put your request in writing for security reasons. We reserve the right to charge a fee for searching for, and providing access to, your information on a per request basis.
Changes to this Privacy Policy and other procedures
Holistic Accounting & Business Services reserves the right to make amendments to its Policies at any time. If you have objections to this content, then you should not access or use the Site.
Other matters that may be relevant to your decision to engage our services
A Registered Tax Agent is required to advise prospective and current clients of any matters which may significantly influence your decision to engage, or continue to engage, our business in providing you with tax agent services.
Please be advised that we have no relevant matters to report.
Complaints Process
Holistic Accounting & Business Services always strive to provide you with the best lawful outcome, based on your individual circumstances. However, in the unfortunate event that you are not happy with our advice or the service provided, we ask that you contact us in the first instance to attempt to find a suitable resolution. If you are still unhappy with the outcome of the matter or resolution offered at that time, you are able to lodge a formal complaint with the Tax Practitioner’s Board: www.tpb.gov.au.
Liability limited by a scheme approved under Professional Standards Legislation.
If you have any questions about this Privacy Policy and other procedures or would like further information, please contact us by any of the following means during business hours Monday to Friday.
Phone: 0413 340 091
E-mail: info@holisticaccounting.com.au